When should I send the photo orders back to you?Photo
orders should be sent back to us on the morning after the due date.
This date is provided on a reminder sheet as the top-most item in every
school package. It can also be found on every order envelope.
How do I get these orders back to you?
Photo orders should be couriered back to us. In the school package there is a waybill and courier information. Call the number provided on the morning after the due date and the courier will arrive to return the package. Be sure to fill out the school information on the waybill. Please securely package this box.
What should I tell parents who are asking about photos?
Please provide them with our contact
information or website address and we will be happy to assist parents with any
questions or concerns. We can better
answer questions regarding payment or photos that have not been
received.
What do I do with orders that have yellow sheets (payment inquiry sheets) attached?
Please
hand these sheets out with the rest of the photo orders. If parents come back to you with
questions or money, please provide them with our contact information.
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Please contact us with any questions or concerns. We're here to help. 604.299.8900 Toll free 1.877.656.8989 Email photos@mjmstudios.net
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